List 3 top goals you have for the firm for next 12 months.

Have a clear vision and strategy for where you want to take your firm over the next 5 years.

Every team member is performing at a minimum “8 out of 10” performance level, is doing the “right work,” and has an appropriate compensation plan in place.

Have a series of metrics that you track and a reporting system in place to monitor and ensure your business operates profitably, efficiently and that service levels are being met.

Have an environment/culture/mission that would compel your existing and future team members to feel like working at your firm is a “calling” and not a job.

Have an effective and consistent client experience process across every touchpoint from a prospect’s first contact with your firm through their lifecycle as a client.

Effectively use technology in all facets of your business including trading, rebalancing, CRM, portfolio accounting, client account access, marketing, etc.

Have an effective brand and online presence that portrays and positions your firm in the right light to your ideal target clientele.

Have a system that consistently generates quality leads and keeps your pipeline of potential clients full.